NSW Wellness has managed to steer clear of a multi-million greenback blowout on its new state-wide rostering process HealthRoster, even with no evident alterations to its implementation tactic.
An annual audit of the government’s wellness cluster unveiled on Thursday reveals the process, which was last but not least completed in the 1st 50 percent of 2019, came in just about its first finances of $88.6 million.
This is even with past estimates suggesting the process was on-track to eclipse it finances by far more than 40 % due to the “large scale and complexity of the total implementation”.
HealthRoster was 1st accredited far more than a ten years in the past to replace the assortment of legacy methods applied by nearby wellness districts (LHDs) and central companies, which includes an out-of-guidance Kronos process.
It aims to allow for for far more helpful rostering by administrators and offers dynamic opinions to the far more than 130,000 NSW Wellness staff across the state.
NSW Wellness commenced rolling out the one process, which was designed by specialist health care workforce software business Allocate, to clusters in 2015 just after a four-calendar year pilot at Concord Healthcare facility.
Through enhancement, even so, NSW Wellness was forced to make two alterations to the job, which noticed prices skyrocket to $125.6 million and pushed out shipping by several years.
A 2018 audit put this was down to the “significant customisation” necessary to make sure the software satisfied NSW Health’s business wants.
“After cluster 1 implementation, NSW Wellness reviewed its implementation tactic and concluded that the remaining finances was not enough to comprehensive the job due to the complexity and effort and hard work necessary to employ HealthRoster state-wide,” the audit reported.
But on Thursday, the auditor-typical appeared just about stunned by the restoration, which reveals a substantial turnaround in project’s anticipated shell out.
“In our general performance audit of HealthRoster added benefits realisation in June 2018, we noted that the HealthRoster job had two alterations to its finances and timeline,” the audit [pdf] states.
“Overall, the capital cost for the job elevated from $88.6 million to $125.6 million (42 for every cent).
“The last cost noted by eHealth was effectively down below this at $89.6 million.”
While the result is a key coup for NSW Health’s electronic arm, eHealth NSW, which assumed obligation for the job in 2014, the job was delivered several years afterwards than 1st anticipated.
“The HealthRoster job had delayed anticipated job completion by four several years from 2015 to 2019,” the audit states.
“NSW Wellness characteristics the elevated cost and prolonged time frame to the big scale and complexity of the total implementation of HealthRoster.”
At minimum 1 calendar year of delay was previously reported to be down to the agency’s selection to host a nearby occasion of the process at each and every LHD alternatively of centrally.